The Diocese of Argyll and the Isles treats all complaints with seriousness. You can make a complaint by phone, letter, email, or in person. Any complaint should be made to the Bishop. Complaints are dealt with promptly, courteously and with fairness.
The Church has a long-established complaints procedure which can be found in Canon Law (e.g., especially Canon 1717 – see below), which in essence says: -:
A complaint may be brought to the Bishop who will then enquire carefully, or he may appoint some suitable person to enquire carefully, into the facts and circumstances of the complaint.
You will be kept informed of the progress of your complaint and any resolution that comes from it.
You can contact the Bishop at:
Bishop’s House, Corran Esplanade, OBAN, PA34 5AB
Email – firstname.lastname@example.org
Canon 1717 §1 Whenever an ordinary has knowledge, which at least seems true, of a delict, he is carefully to inquire personally or through another suitable person about the facts, circumstances, and imputability, unless such an inquiry seems entirely superfluous.